When you’ve poured your heart and soul into creating music, it can be incredibly frustrating to find that it’s not appearing on a platform after you’ve distributed it through a service like Deliver My Tune. Whether you’re a new artist or an experienced one, this situation can leave you wondering what went wrong and how to fix it. In this article, we’ll guide you through the steps to take if your music isn’t showing up on a platform after being distributed via Deliver My Tune.
Step 1: Confirm the Distribution Process
Before jumping to conclusions, ensure that the distribution process through Deliver My Tune was completed successfully. Here’s what you should check:
- Submission Confirmation: Did you receive a confirmation email from Deliver My Tune stating that your music has been successfully submitted for distribution? This email typically contains details of the platforms to which your music was sent.
- Release Date: Verify the release date you set for your music. If the date is in the future, your music won’t appear on platforms until then.
- Platform Selection: Ensure that you selected all the desired platforms during the distribution process. Sometimes, a specific platform may not have been selected.
Step 2: Allow Time for Processing
Each streaming platform has its own processing time for new releases. While Deliver My Tune sends your music to platforms promptly, it may take additional time for each platform to review and publish your content. Generally, platforms like Spotify, Apple Music, and Amazon Music can take anywhere from a few days to two weeks to make your music live. If it’s been less than this time, it’s possible that your music is still in the processing queue.
Step 3: Check for Common Issues
If your music is still not appearing after the typical processing time, it’s time to check for some common issues that could cause delays:
- Metadata Errors: Ensure that all metadata (artist name, track titles, album art, etc.) was entered correctly when you submitted your music. Inaccurate or incomplete metadata can cause delays.
- Rights and Clearances: Ensure that you have the appropriate rights and licenses for any samples or covers included in your music. Platforms will not publish music without proper clearances.
- Audio Quality and Format: Verify that your music files meet the platform’s quality and format standards. Files that do not meet these standards may be rejected or delayed.
Step 4: Contact Deliver My Tune Support
If you’ve confirmed all the above steps and your music is still not visible, it’s time to contact Deliver My Tune’s customer support. Provide them with all necessary details such as:
- Your account information and artist name
- The title of the music that is missing
- The date you submitted your music for distribution
- Any confirmation emails or transaction IDs you received
Deliver My Tune’s support team can provide insights into any issues with your submission or distribution and work with the platform to resolve them. They can be reached through their support page or directly via the contact information provided in their blog.
Step 5: Contact the Streaming Platform
If Deliver My Tune confirms that your distribution was processed correctly, and there are no issues on their end, consider reaching out to the customer support team of the specific platform where your music is not showing up. Provide them with the necessary information, including any correspondence with Deliver My Tune.
Platforms like Spotify, Apple Music, and Amazon Music have dedicated artist support teams that can assist in locating and resolving any issues with your music.
Step 6: Consider Re-submitting Your Music
In some cases, the best solution might be to re-submit your music through Deliver My Tune. This could involve:
- Correcting any metadata errors identified
- Ensuring that all rights and clearances are properly documented
- Re-uploading audio files to ensure they meet platform standards
Re-submitting can often resolve issues quickly, especially if there were errors in the original submission.
Step 7: Monitor Your Release
Once your music is live, regularly monitor it across all platforms to ensure it remains available. This also helps you catch any future issues early. You can use tools like Deliver My Tune’s dashboard or third-party analytics tools to keep track of your release status and performance.
Not having your music show up on a platform after distribution through Deliver My Tune can be a frustrating experience. However, by following these steps, you can quickly identify and resolve any issues, ensuring your music reaches your audience. Always remember to double-check your submission details, keep in close contact with Deliver My Tune’s support team, and maintain open communication with the platforms to resolve any unforeseen problems.